15 September 2007

The Great Luggage Saga of 2007: The Finale

The luggage is finally here.

I have no idea where it's been for the last three days, or how it finally got here, but it did. The amount of runaround to deal with this problem is unbelievable. The fact that United, in order to transport it to Florence, no longer had it in their system and thus almost washed their hands of it, is unacceptable. This morning, the contracting company told Pebbles that the case was closed because she had her baggage. We looked around, and she looked at the clothes she'd been wearing for the past 3 days, and refuted that claim.

It's finally here, though, safe and sound. United will be hearing further about this, and getting some receipts for the several cab rides, new clothes, etc.

Thanks again to my Uncle Lenny for helping us out so much!

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